Most frequent questions and answers

Depending on the number of items you order, you will either be asked to enter your engraving text when you add to your basket, or after purchase, you will be emailed a spreadsheet with a list of the items that you ordered. Simply fill in the engraving text for each one and email it back to us.

We use different processes depending on which process has the best effect on a particular product. These include:

Rotary/Diamond Drag Engraving – Rotary engraving is the process by which a spindle driven tool cuts into the surface of the material to a set depth, carving a groove or character into the surface. Alternatively in softer metals, a diamond tipped cutting tool drags or routs the groove into the surface of the award (without using a spinning cutter).

Sand Blasting – Sandblasting is the process of blowing an abrasive media onto a surface within a contained, pressurised system. By masking the area, artwork can be etched onto just about any surface. Commonly we use this method for engraving stone, etching glass, crystal and stainless steel.

UV Colour Printing – On some (but not all) corporate awards we’re able to use full colour UV printing. Specialty inks are laid down directly to the surface of the award, which are then cured by a UV light for a bright, textured and durable finish. Awards which can be colour printed are marked with a rainbow banner. We charge a small amount extra to cover the higher production cost of this process, as detailed on the product page for suitable products.

We undertake all our engraving in house. We can incorporate logos of all types. We have a number of production methods for engraving your logo or crest including rotary engraving, sandblasting, sublimation and colour printing in full colour.

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Our design team will assess the suitability of your uploaded file for engraving and contact you with any issues.

We use a network of tried and tested couriers. Your order is precious to us and we don’t take chances.

If you or your club, society or office have any special circumstances like regular or repeat orders, or you want to discuss a special package with us, please call. Kemmy Stonecraft has many repeat customers just like you. The answer will probably be yes!.

Yes, we keep a record of every order we do. In fact, we’ve got a whole cloud full of them. So repeat orders are easy as pie, contact us and we can get your order under way immediately.

Stone nameplates – approximately 2 weeks.

Die struck metal medals, badges, pins, tags & cufflinks, PVC ( rubber ) medals – any products that require die/mould production- approximately 4 weeks from final artwork approval.

Woven/Embroidered Badges and Bespoke Lanyards – approximately 4 weeks from final artwork approval.

Laser-cut medals – steel, acrylic glass, engraved laminate, or plywood medals – approximately 2 weeks from artwork approval.

Bespoke trophies – approximately 2 weeks from artwork approval.

Please provide information about your event and product preferences using our Bespoke Product Quote Form or by contacting us directly. We will advise the best solution taking into account your requirements and deadline.

We have a showroom/shop which you can visit 6 days a week (Monday to Saturday) at The Tait Centre, Dominic Street, Limerick, V94 W0HP. Please call in and have a chat with a member of our sales team.